Get in emotional action. Own your life, and inspire others to do the same.
Two months back, I had lost a high-paying client.
Though there was a good lot of other work from other clients as well, this loss did affect me – at least emotionally.
So one morning at around 8:45 am, I was sitting in my room and pondering, when I saw my father. He was being his normal self, making the wick for the diya, and lighting it up with ease and gratitude.
And that moment – in a moment of nothingness, something happened.
I don’t know what, but something just hit me!
Last Friday, a founder and CEO of one of the groundbreaking startups in India approached me on LinkedIn. He wanted to speak to me for writing content for them.
When I responded to their DM to know more about the work, his first response was: “Thanks for the response,” and then we talked further.
Who does that in a mean world? Such a kind soul! He could write a social media post and get 100’s of writers in less than an hour, and still responding me with kindness? Wow!
So we spoke further and scheduled a meeting three days hence.
Almost two-and-a-half hours prior to the meeting, he sent me an email informing the meeting had to be inadvertently cancelled due to a family emergency. Not only that, he ensured to DM me on LinkedIn as well.
Of course, I understood and replied with an understanding and affirmative response.
That’s not the point. The point is he did not “need” to inform me before not showing up for a meeting, yet he informed me at two places – that too when it was a family emergency.
So so sooo fortunate to be working with such generous and kind folks. People who value the time and work of others just as theirs and not taking their art for granted are a priceless asset. Always.
Just that I got lucky, because the world doesn’t owe us anything. All the kindness and ease from clients like him is always a blessing to be bestowed upon. If you are one such kind soul reading this, thank you to you too! You rock <3 🙂
Five ways to have better client relationships:
1. Always give more than you are paid for.
2. Listen to them even though you think you are right.
3. Trust they know their business better – and that trust leads to better work together.
4. If you are not able to deliver work on time, let them know.
5. Work on their work as if it were your own work. What you will see is magic!
Hard work. Work. Execution. Power. Results.
Rinse and repeat.