Thank you Ankur!

Of course, I am thankful to Ankur most of the time.

However, one such time when I was super thankful to him was when someone wrote an angry email to both of us.
I didn’t respond.
He suggested me to.

I wrote a calm, yet assertive email.

In return, the other person calmed down further.

In very rare instances when I am not calm, I am super happy to be working at a place when I am told how to be calm!