What you do then determines whether the customer would return or not.
If you are grumpy and lose 100% of the eye contact just because the customer did not make a purchase, then they are certainly never coming back. Even when they need something.
If you are generously kind as hell despite the customer buying less than what you wanted them to, they will give you sales and referrals beyond your imagination.
Plus, karma is an important, invisible yet important component of life.
