“Request your card please”

Huge dismal, halfway tucked in shirt, and with zero eye contact, the customer service representative repeated the line taught to him in training: “Request your card please.”

What do you think the customer notices?

The #polite words or the raw, robotic behaviour given because of an unhealed past pain?

AI is not taking over us, we are willingly giving ourselves away to AI.

If we become more human, AI will only become more AI. It just cannot replicate the eye contact and aura and charm and warmth of seeing a customer in the eye.

It is your niche 🙂